Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

For all orders within the United States we charge a standard ground shipping charge of $8. We also offer Priority shipping for $15. Within the U.S. all orders over $50 will not be charged for shipping. We ship all over the world, but outside of the Unites States shipping is calculated based on country/address.

Which payment methods are accepted in the Online Shop?

Dead Sled Coffee® strives to make purchasing our products as easy as possible. Currently we accept Visa, MasterCard, Discover, & PayPal for payments.

How long will delivery take?

USPS Ground can take up to seven days to arrive, depending on location. Priority is up to three days. International shipments vary based on location.

How secure is shopping in the Online Shop? Is my data protected?

Your information is important to us! We will never sell your information, and your payment details are always protected and 128-bit encrypted through secure payment servers.

What exactly happens after ordering?

When your order is received during business hours, our highly caffeinated team will rush to make sure the order is fulfilled the same day. Orders received after business hours will be processed the following day.

Do I receive an invoice for my order?

Absolutely! Not only will you receive order confirmations and updates via email, but you will also receive an invoice in your package when it arrives.

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